Immersive pioneers Factory 42 have teamed up with the Olivier award-winning Almeida Theatre and Sky to create Lost Origin: a unique experience that combines in-person theatrical performance with mixed reality technology, including Magic Leap, to create a compelling story-led journey in Hoxton Docks (55 Laburnum St, E2 8BD).

Your skills and imagination are needed to be part of Wing 7, a secret undercover unit. Your mission? To covertly enter the headquarters of Origin, a warehouse in Hoxton, recently revealed to be a front for an illegal dark web marketplace.

In groups of six, guests weave their way through differently-themed rooms on an extraordinary mission to solve the enigma.

It is worth noting the following:

• You’ll be moving through a variety of different spaces guided by a performer
• Performers will be addressing you directly and you will be able to interact with them
• You will be encouraged to work together with other audience members to solve different parts of the mystery
• Some of the spaces that you move through have lower ceilings and are more enclosed than others

This project is funded within the Audience of the Future programme by UK Research and Innovation through the Industrial Strategy Challenge Fund. It is the culmination of a series of research and development outputs which explore how audiences of the future will enjoy new forms of entertainment and visitor experiences.

Lost Origin is one of the outputs of the funding into research and development. Our remit is to push boundaries and use cutting-edge technology to create a unique experience. This means that the experience is continually being improved, in response to audience feedback and testing.

We appreciate your involvement in this R&D and your understanding if there are occasional glitches with some of the technical elements.

You will be guided through the experience by an actor. You can decide how much you’re involved in the show and interact as much as you are comfortable.

Magic Leap is a computer headset that looks like a pair of goggles and allows you to view the real world alongside digital content. It has sophisticated sensors that captures the space around you so that digital content seamlessly appears on the physical environment. Unlike VR, you are not closed off from the real world, but rather it is the environment on which the content plays out. Due to the experimental nature of the device, a trained professional will fit it onto your head. You will then independently move through one of the experience rooms for approximately 15 minutes.

If having this device fitted to your head concerns you, please contact us on contact@lostorigin.co.uk and we will be as accomodating as possible to ensure you are comfortable during the performance.

We do not recommend wearing glasses while using Magic Leap. Glasses will prevent the headset from being fitted correctly and are likely to cause discomfort. If possible, please wear contact lenses or remove your glasses during the experience.

All information related to Magic Leap can be found on our Safety Notice and by visiting: https://www.magicleap.com

Hoxton Docks, 55 Laburnum St, London E2 8BD

Hoxton and Haggerston rail stations are approximately a 10-minute walk away.

Guests must arrive at the venue 20 minutes before the time shown on tickets. Each experience is a 60 minute long session and sessions are booked back-to-back, so being on time will mean you don’t miss your slot.

No, and we will not be able to administer a credit or refund because you have arrived later than the time on the ticket. However, we will use our best endeavours to offer another slot on the same day if they are available.

Due to the specifics of this experience, you will not be able to re-enter if you leave during the performance.

60 minutes

There are parts of the experience that are designed to have scare-factor but it is not intended to be scary. We have used lighting and sound to enhance the experience, which may contribute to the scare-factor of some rooms.

Due to safety and operational concerns, we do not allow children under the age of 14 to participate in the experience.

Children under the age of 16yrs must be accompanied and supervised by an adult aged 18yrs or over.

As you will be walking through the experience for approximately 60 minutes, we recommend wearing comfortable clothing and shoes. The venue can get very cold so please ensure you wear warm clothing.

Adult Tickets are £30.00
Concessions are £18.00 for 14-16 year olds

You can purchase up to six tickets for one slot.

No, but you will need to present the QR code that came with your confirmation email when you purchased your ticket. This can be presented on your phone or on a printout.

If you do not have your ticket confirmation you will not be able to enter the experience. In this instance, please email contact@lostorigin.co.uk.

We will always try to ensure that the experience takes place in accordance with the advertised programme. However, we may sometimes have to cancel an experience, vary the time of an experience or substitute an alternative experience due to circumstances beyond our control.

If this happens and you have purchased prepaid tickets for an affected experience, we will use our reasonable endeavours to contact you as soon as possible to let you know and offer you a refund or offer to rebook if there are tickets available. For more information please see our Terms of Service.

Payments for tickets are non-refundable and tickets may only be changed or replaced in accordance with the provisions of our Terms of Service or otherwise at our absolute discretion.

You can email us on contact@lostorigin.co.uk

Each performance is limited to six audience members.

Yes, we will be able to secure small personal items however there is limited space at the venue and these items are left at personal risk of the owner.

We accept payment by card via our website only.

We do not recommend wearing glasses while using Magic Leap. Glasses will prevent the headset from being fitted correctly and are likely to cause discomfort. If possible, please wear contact lenses or remove your glasses during the experience.

Phones and cameras must be switched off during the experience.

There is limited space at the venue so we would encourage you not bring extra people as they may have nowhere to wait.

Lost Origin is a promenade experience. This means that the audience move through the experience during the performance. There are some rooms that have seating but this is is not guaranteed in all rooms of the experience. If you have accessibility concerns, please ensure you fill this out in the Accessibility section when booking your ticket or please email us directly at contact@lostorigin.co.uk

Yes, the space is accessible for wheelchair users. Our smallest door is 755mm so if you have accessibility concerns, please ensure you fill this out in the Accessibility section when booking your ticket or please email us directly at contact@lostorigin.co.uk to discuss options.

Please note that the view you have of some of the digital content may be slightly obstructed but should not impact your experience.

Yes, our experiences can be enjoyed with just one arm and hand.

Our experiences require the use of at least one arm and hand.

We do not recommend taking part in the experience if you suffer from photosensitive epilepsy or seizures.

Yes, the headset works fine with sight in just one eye.

If you are blind or have very limited eyesight please contact us on contact@lostorigin.co.uk to discuss performance options and we will be as accomodating as possible.

If you are deaf or hard of hearing please contact us on contact@lostorigin.co.uk.

If you require an induction loop please contact us on contact@lostorigin.co.uk

Yes, please ensure you fill this out in the Accessibility section when booking your ticket or please email us directly at contact@lostorigin.co.uk

There are toilets at the start and end of the experience. Due to the nature of immersive theatre, if you leave mid-way through the production you will not be able to re-enter so we recommend using the facilities before or after your slot.

We advise seeing a doctor before participating in the experience if you are pregnant. This is part of our Safety Notice.

Not yet, all voice-over and text for this experience is in English only.

We are able to hold relaxed performances. Please contact us on contact@lostorigin.co.uk individually to arrange this.

No, Lost Origin mixes in-person theatrical performance with mixed-reality technology, including Magic Leap. Unlike VR, mixed-reality glasses allow you to view the real world alongside digital content.

We are doing regular risk assessments and will follow all COVID-19 protocols including sanitisation and face covering procedures. Audiences will be updated via email with any changes to protocol.

If you are showing symptoms or have been in close contact with someone who has tested positive, please refrain from attending the event. These symptoms include:

• a high temperature or fever
• a new continuous cough
• losing sense of smell and/or taste.

Please bring a face covering to wear throughout the performance. This safety measure remains in place to protect guests and actors at the event. If you are exempt, we would appreciate if you could advise front of house staff on arrival. Performers will not be wearing face coverings when performing.

Each slot will have up to six audience members so you may be in a group with other guests if you have purchased five or less tickets for a slot.

We ask that audience members remain socially distanced where possible.

All Magic Leap headsets will be disinfected and cleaned before and after each use.